Warranty Policy

I. WARRANTY COVERAGE

• General Warranty Disclaimer
• NEW FORM GLOBAL - FZCO provides a warranty for products purchased through our company, but this warranty is limited to the terms and conditions set by the original manufacturer or supplier of the product. We do not offer any direct or implied warranties beyond those provided by the manufacturer or supplier.

II. SUPPLIER WARRANTY TERMS

• The warranty for each product is governed by the warranty terms and conditions provided by the original manufacturer or supplier. These terms may include coverage for defects in materials or workmanship and any other specific warranty details.
• For information regarding the specific warranty terms for a product, please refer to the documentation provided by the manufacturer or supplier at the time of purchase, or contact us for assistance.

III.WARRANTY CLAIMS

• If you experience issues with a product, please contact us at info@newform.ae. We will assist you in coordinating with the manufacturer or supplier to address your warranty claim.
• All warranty claims must be made according to the procedures set by the manufacturer or supplier. NEW FORM GLOBAL - FZCO will facilitate communication between you and the manufacturer or supplier but will not be responsible for the resolution of warranty claims beyond our facilitation role.

IV. LIMITATIONS AND EXCLUSIONS

• The warranty provided by NEW FORM GLOBAL - FZCO is limited to the warranty offered by the manufacturer or supplier. We are not liable for any damages, defects, or issues that fall outside the scope of the manufacturer’s or supplier’s warranty.
• Warranty coverage does not extend to issues resulting from misuse, neglect, improper installation, or unauthorized modifications of the product.

V. WARRANTY PERIOD

• The duration of the warranty period is determined by the manufacturer or supplier. This period is specified in the product’s warranty documentation or as communicated by the manufacturer or supplier.
• Contact for Warranty Issues 6.1. For any warranty-related inquiries or to initiate a warranty claim, please contact us at:

Email: info@newform.ae

We will provide guidance and assistance as needed, based on the information provided by the manufacturer or supplier.

 

VI. CHANGES TO THE WARRANTY POLICY

NEW FORM GLOBAL - FZCO reserves the right to modify or update this Warranty Policy at any time. Changes will be communicated through our website or direct notifications. Continued use of our products or services constitutes acceptance of any revised policy. If you do not agree with the changes, you must cease using the affected products or services.

 

VII. SEVERABILITY

If any provision of this Warranty Policy is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue to be in full force and effect.

This Warranty Policy is part of the Terms of Use and Agreement between you and NEW FORM GLOBAL - FZCO and should be read in conjunction with them.